Delivery Pricing & Policy

Dear Customers,

From 1st August to 31st August 2018, we offer FREE Delivery to all customers in conjunction with National Day!

*With minimum order of RM20 only.


Delivery Policy

Delivery processing time

All completed orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery rates (Peninsular Malaysia)

RM 20 RM 3
RM 100 RM 7
RM 150 RM 11
RM 200 and above RM 15

Delivery charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within Peninsular Malaysia.

Delivery delays can occasionally occur.

Delivery confirmation & Order tracking

You will receive a Delivery Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Jim Designs Solutions is not liable for any products damaged or lost during delivery. If you received your order damaged, please contact the delivery carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.